1. Controller
Wilhelm Machholz, Woluex, Versbacher Str. 229, 97078 Würzburg, Germany. Email: info@wolutools.com.
2. Website and security
IP address, request time, requested address, response status, browser information and security events are processed to deliver and protect the service under Article 6(1)(f) GDPR. Logs rotate and are retained only as operationally required.
3. Accounts and email
For registration and account operation WoluTools processes email address, password hash, verification and acceptance timestamps, session and CSRF hashes, credit balance, ledger and job ownership under Article 6(1)(b) GDPR. Login sessions expire after 14 days. IONOS provides business email. Account and correspondence data is retained while required for the relationship, legal duties or claims.
4. PayPal, Stripe and payment records
For checkout WoluTools sends the payment provider you choose (PayPal, or Stripe Payments Europe, Ltd., Dublin, Ireland, for card payments) the information necessary to create and settle the selected payment. Each provider processes payment and account information under its own privacy terms; card details are entered on the provider's page and never reach WoluTools. The legal basis is performance of the contract (Art. 6(1)(b) GDPR). Stripe may transfer data to the United States under the EU-US Data Privacy Framework and standard contractual clauses. WoluTools stores the provider order, capture and subscription references, buyer country, currency, net, tax and total amounts, purchased, applied or recurring-plan credits, status, refund or dispute events, and the versions and timestamps of required legal acknowledgements. These records are processed under Article 6(1)(b) and (c) GDPR and retained for statutory accounting and tax periods.
5. Uploaded files and results
Files, selected settings and generated findings are processed only to provide the requested tool under Article 6(1)(b) GDPR. Processing is local to WoluTools infrastructure unless a tool page expressly states otherwise. WoluTools does not train AI models on uploads. Users must have a lawful basis for any personal data they submit. Tool pages state the exact retention window; most drafts expire after two hours and most result packages after 24 hours. Price Compare results expire after seven days. Image and feed results expire after 24 hours. Earlier user deletion is available where shown.
6. Hosting, backups and recipients
The service is hosted on WoluTools-controlled netcup infrastructure in Vienna, Austria. Encrypted operational backups may contain account and job metadata and are retained up to 14 days. Recipients are limited to hosting, email and payment providers, professional advisers and authorities where legally required.
7. Cookies and measurement
Only essential session and CSRF cookies are used. Aggregate funnel counters do not use advertising identifiers and honour Global Privacy Control and Do Not Track. No advertising or behavioural analytics service is active.
8. Rights
Subject to legal requirements, you may request access, correction, deletion, restriction, portability or object to legitimate-interest processing. Contact info@wolutools.com. You may complain to the Bavarian State Office for Data Protection Supervision (BayLDA), Promenade 18, 91522 Ansbach, Germany.